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Return and Refund Policy
At RK Fishing Tackle Store, we are committed to ensuring your satisfaction with every purchase. We understand that there may be situations where you need to return a product, and we aim to make the return process as straightforward as possible. Please read our Returns Policy carefully to understand your rights and obligations.
- Returns Eligibility
We accept returns under the following conditions:
Defective or Damaged Products: If the product you received is defective or damaged, please contact us within 7 days of receiving the item. We will arrange for a return and replacement or a refund, as per your preference.
Incorrect Product: If you receive a product that is different from what you ordered, please inform us within 7 days of receiving the item. We will arrange for a return and send you the correct product.
Change of Mind: If you change your mind about a purchase and wish to return it, we offer returns within 7 days of the delivery date. In such cases, the product must be unused, in its original packaging, and in a resalable condition. Return shipping costs will be the responsibility of the customer.
Return Shipping Cost: Return Shipping Cost Will be the responsibility of the customer. In the Said Above Condition. from Customer to Our shop and shop to Customer Courier Charge have to pay by the customer
- Return Process
To initiate a return, please follow these steps:
Contact our customer support team at rkfishingtacklestore@gmail.com or 9048595111 to notify us of your return request.
Provide your order number and details of the item(s) you wish to return.
Our team will guide you through the return process and provide you with a return authorization and shipping instructions.
Pack the item securely in its original packaging along with any accessories, manuals, or promotional materials.
Ship the item back to us at the address provided during the return authorization process.
Once we receive the returned item, our team will inspect it to ensure it meets our return eligibility criteria.
If the return is approved, we will process your refund or replacement as applicable.
- Refunds
Refunds will be issued in the original form of payment or as store credit, depending on your preference.
Please allow 7 business days for the refund to be processed after we receive the returned item.
- Return Shipping Costs
If the return is due to a defect, damage, or an incorrect product, we will cover the return shipping costs.
For change-of-mind returns, the customer is responsible for return shipping costs.
- Contact Us
If you have any questions or need further assistance regarding our Returns Policy, please reach out to our customer support team rkfishingtacklestore@gmail.com or 9048595111.
